Frequently Asked Questions

General Information

What is the ticket limit for the Season Add Ons?

Eight tickets per order.
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Why do I have to create a new online account?

We have changed our ticketing system to provide greater customer service.
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What if my phone number or email has changed from the order form?

Use the information on the order form to log in. You will be able to make changes when you get into your account.
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When can I call or come to your office to order my season?

Online and in person renewals start on Monday, April 15 at 9am. Phone renewals begin on Wednesday, April 17 at 9am.
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How can I request an upgrade to better seats?

All upgrades have to be in writing via the online portal or a written change request delivered to Broadway Across America Utah. Upgrades are available on a first-come first-serve basis and seat availability.
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How do I exchange my tickets?

Season Ticket Holders are given the privelege of exchanging tickets as many times as needed. Exchanges are based on availability.
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Are there any patrons that don't require a ticket, including babes-in-arms, etc?

Every patron requires a ticket.
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How do I contact Broadway Across America Utah?

MagicSpace Entertainment
610 E South Temple Suite 20
Salt Lake City, UT 84102

PO Box 3838
Salt Lake City, UT 84110

Phone: (801) 259-5840
Fax: (801) 355-2236

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What are the office hours?

9am - 5pm Monday - Friday

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