Salt Lake City

Frequently Asked Questions

General Information

Where can I find the terms and conditions of a season subscription?
Season Subscriptions, and all Tickets and Additional Tickets purchased under any Subscription, are subject to the Broadway Across America Standard Season Subscription Terms and Conditions posted on our website at By purchasing a Season Subscription, you agree to such Terms and Conditions. We do not support the reselling of these tickets above face value through any means other than through authorized reselling programs of Broadway Across America. Doing so will constitute a breach of these Season Subscription Terms and Conditions and Account Holders who violate this rule may be subject to revocation of their purchasing status and seats.
What is the ticket limit for the Season Specials?

Eight tickets per order.

Why do I have to create a new online account?
We have changed our ticketing system to provide greater customer service.
What if my phone number or email has changed from the order form?
Use the information on the order form to log in. You will be able to make changes when you get into your account.
When can I call or come to your office to order my season?

Online and in person orders start Friday, March 4th at 9am. Phone order begin on Monday, March 7th at 9am.

How can I request an upgrade to better seats?

All upgrades have to be in writing via the online portal or a written change request delivered to Broadway at the Eccles. Upgrades are available on a first-come first-serve basis and seat availability.

How do I exchange my tickets?
Season Ticket Holders are given the privelege of exchanging tickets as many times as needed. Exchanges are based on availability.
Are there any patrons that don't require a ticket, including babes-in-arms, etc?
Every patron requires a ticket.
How do I contact Broadway at the Eccles?

MagicSpace Entertainment
610 E South Temple Suite 20
Salt Lake City, UT 84102

PO Box 3838
Salt Lake City, UT 84110

Phone: ( 801) 355-5502

Fax: (801) 355-2236

What are the office hours?

9am - 5pm Monday - Friday

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If your question has not been answered, please contact Broadway in Salt Lake City Customer Service so that we may be able to speak with you personally.

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