Broadway Across America

eCLUB

Our eCLUB is a free electronic mailing list that gets you access to advance offers for select local Broadway shows BEFORE they go on sale to the public! You may also receive priority offers and discounts to other live entertainment events in your area, plus monthly eNewsletters and special offers from Broadway in New York City. Join our eCLUB here!

Please call our National eCLUB Service Line at 866.880.9572 (Monday -Friday, 9am -5pm ET/8am -4pm PT), or email us at SpecialServices@BroadwayAcrossAmerica.com.

Visit your Account Manager here.

All sales are final and refunds cannot be given.

To update email preferences, please visit https://saltlakecity.broadway.com/join-our-eclub/and submit the email address attached to your account. You will receive an email notification with more instructions.

Buying Tickets

Broadway at the Eccles strongly urges all patrons to purchase through the following authorized ticketing outlets:

Salt Lake County Arts, (801) 355 –ARTS (2787)

Where can I buy ArtTix tickets?

  • In person at the ticket offices of the Eccles Theater, Abravanel Hall, Capitol Theater, or the Rose.
  • By phone at 801-355-ARTS(2787)
  • Online atarttix.orgorsaltlakecountyarts.org, open 24/7/365
  • Ticket office and phone hours: Monday –Friday from 10 to 6, Saturdays from 10 to 2.

On-sale dates vary, but most shows tend to go on sale 2-3 months before they come to town. The best way to be notified when shows go on sale is to join our eCLUB, which you may sign up for here.

Please visit our Shows page for general information about our upcoming productions.

A full list of accessible services for the venue may be found here.

You sure can! Individual show tickets are available in person at the following location[s]:
The Eccles Theater Box Office
131 S. Main St., Salt Lake City, UT 84101
Subscribers–
Broadway at the Eccles Administrative Office is located at 610 East South Temple Suite #20,
Salt Lake City, Utah 84102 but is not open because of Covid.
Walk-up sales on the night of the show are subject to availability and cannot be guaranteed.

Lottery and rush ticket policies vary between productions and are often not determined until the day the show premieres. Please follow us on Facebook and Twitter  or call us at 801-355-5502 for more information. If an in-person lottery or rush has been announced, please note that seating is always subject to availability and cannot be guaranteed

Ticketing Questions

If your tickets were misplaced or destroyed and you purchased them through an authorized ticket source (Broadway at the Eccles, Eccles Theater, Arttix, or an affiliated SLC Arts and Culture box office), a record of your sales transaction exists and we could accommodate you. Please contact your point of purchase as soon as possible to verify your options for replacement tickets.

We understand that emergencies happen. Unfortunately, we are not able to honor unused tickets for a missed performance. No refunds can be given for past performances.

In the unlikely event that a performance is cancelled, Broadway at the Eccles and Arttix.org will inform customers via phone, email, or mail with information regarding the ticketing policy. Ticket holders are encouraged to return to their original point of purchase for more information.In cases of inclement weather, we strongly recommend that patrons travel safely and allow plenty of time to arrive at the theater. During inclement weather, updates will be posted on our Facebook and Twitter pages and on the Broadway at the Eccles 

We advise all customers to contact their original point of sale.
Subscribers contact: 801-355-5502 (Monday -Friday, 9am -5pm) or email us at utah.service@broadwayacrossamerica.com.
Single Ticket Buyers: 801-355-ARTS (2787) arttix.org
You may also contact Eccles Theater directly here.

Lucky Seat offers a limited number of tickets for certain performances to winners of a random drawing. More information about Lucky Seat and a list of current drawings may be found here.

Please reach out to Lucky Seat directly by emailing help@luckyseat.com.

Broadway at the Eccles requires that every person, regardless of age, must have a ticket. Age recommendations vary by production. Please visit https://saltlakecity.broadway.com/shows/ for performance descriptions and age recommendations.

All ticket donation requests must be made on organization letterhead. You can request a donation by emailing utah.service@broadwayacrossamerica.com or sending a letter of request to:
Broadway at the Eccles
610 EastSouth Temple, Suite 20
Salt Lake City, UT 84102

Please visit our Hamilton FAQs tab. SLC will need this page.

Gift Certificates

Unfortunately, Broadway AcrossAmerica does not offer gift certificates in your market. Gift certificates may be purchased through the theater at ArtTix. Please note that gift certificates for other organizations cannot be redeemed for any purchases through Broadway Across America.

Website Issues

If you are receiving an error message, please call our National eCLUB Service Line at 866.880.9572 (Monday -Friday, 9am -5pm ET/8am -4pm PT) or email Utah.Service@BroadwayAcrossAmerica.com for assistance.

If you have forgotten your password, click here  Click on “Forgot Password?” and enter the email address associated with your account. A temporary password will be emailed to you -click on the link provided in the email and enter your new password. If you do not have an account or password, or do not know the email address registered to your account, please contact our customer service hotline at 866.880.9572 (Monday -Friday, 9am -5pm ET/8am -4pm PT).

If you know your password but need to change it, enter your email address and current password to log in. At the top of the page, click the arrow next to your name and select “Change Password” from the drop-down menu, then follow the prompts to update your password.

To update your personal information, log into your account here https://subscription.magicspace.net/.

In order to utilize our Interactive Seat Map, it may be required to update or install Adobe Flash Player on your web browser.
Directions for installation:
Steps to enable on Chrome.
Steps to enable on Firefox.
Steps to enable on Internet Explorer.
Steps to enable on Safari.

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